Contact information for Betpoint Casino
Contact Bet Point
Bet Point recommends email as the first contact method for account questions. These are Bet Point’s contact details, not ours at betpointcasinouk.co.uk.
| Purpose | Bet Point contact |
|---|---|
| Customer service | [email protected] |
| Phone on its Contact Us page | 01489 8922862 |
| Opening an account, depositing or withdrawing by phone | 01489 892863 |
Bet Point also publishes [email protected] for general enquiries and complaints. Its pages list different phone numbers for different purposes, so choose the one that fits your query.
Account and payment queries
When writing to Bet Point about a bet or payment, explain what happened and provide the relevant account or transaction details. Bet Point says it prioritises urgent matters during busy periods, including bet settlement, account suspension and payments. It states that it responds to general enquiries within 72 hours; that is Bet Point’s timeframe, not a promise from betpointcasinouk.co.uk.
If you need a break from gambling, Bet Point says its Support team can help with self-exclusion. Our responsible gambling page has more context.
Complaints about a bet
Bet Point asks customers to contact its customer service team first. If the answer does not resolve the issue, a senior supervisor can review it. Bet Point’s FAQ says unresolved eligible disputes about betting or gaming transactions can then go to the Independent Betting Adjudication Service (IBAS). IBAS does not deal with general service complaints and requires customers to have contacted Bet Point customer service first.
Contact betpointcasinouk.co.uk
At betpointcasinouk.co.uk, we cannot access Bet Point accounts, settle bets or handle payments. For questions or corrections concerning our content, email [email protected]. Please do not send account credentials or identity documents to that address.